Community FAQ

Get answers to the most frequently asked questions about our sourcing services, shipping processes, and product customization options.

Browse through our comprehensive FAQ section to find information about pricing, shipping, quality certifications, and customization options. If you can't find what you're looking for, feel free to contact our team directly.

WMK Sourcing FAQ

Frequently Asked Questions

Everything you need to know about working with WMKSourcing

1 Do you include freight and duty in the price list of your products?

Some products include tariff and freight, some products do not, the specific need to understand with our salesman.

For detailed pricing information, please contact your dedicated sales representative.

T/T with 50% deposit in advance and 50% balance before shipment.

We also accept other payment methods for long-term partners. Please inquire for more details.

Yes, all of our products have inspection certificates and so on.

Quality Assurance
Inspection Verified

According to the progress of the logistics company, we will deliver the goods as soon as possible.

Order Confirmed

Day 1

Production

Varies by product

Shipping

Depends on destination

Yes, please contact our salesman for specific customization requirements.

Logo Design
Packaging
Product Features

We offer various packaging options to meet different customer needs and shipping requirements.

Standard Packaging

Cost-effective solution for bulk orders

Custom Packaging

Branded packaging with your logo and design

Protective Packaging

Enhanced protection for fragile items

Our product MOQ varies according to different products. You can also purchase samples and send them to experience the effect before ordering bulk goods.

Sample Orders

Test before you invest

Bulk Orders

Flexible MOQs for different products

Yes, our product warranty period is: 1 year.

1 Year Warranty Protection

Within 1 year, due to the quality of the goods themselves, free maintenance; maintenance fees and material fees will be charged after the warranty period.

Within Warranty Period

Free maintenance for quality issues

After Warranty Period

Maintenance and material fees apply

For the goods that have passed the inspection, before your company is put into use, if the relevant licenses are incomplete, the brand is inconsistent, and the quality problem occurs, the unconditional return is guaranteed, and the qualified goods will be supplemented within the time specified by your company.

Our After-Sales Guarantee
  • Unconditional returns for quality issues
  • Prompt replacement with qualified goods
  • Support for documentation and licensing
  • Brand consistency guaranteed

Didn't find the answer you're looking for?

Our team is ready to assist with any other questions you might have.

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